FAQs

Hopefully you can find the answer to your question below. If you would still like to get in contact then please call our sales team on 0207-727-0533 who will be more than happy to help.

How long do your deliveries take?

Delivery time is 3-5 working days. If you have a preferred delivery date you can request this and we will do our best to fulfill this.

Where is my order? Has it been shipped?

If you would like to know details of your order please call our enquiries team 0207 727 0533 ext 107..

Delivery costs?

Our transport costs are calculated by product/weight, this is calculated before you checkout and complete your order.

Can I collect from you?

We can only provide a delivery option.

Do you deliver on weekends?

Our deliveries are only made between Monday-Friday.

Can I have a product installation guide?

Yes, these will be attached to your order confirmation.

Can I get a product sample?

Yes you can contact us on 0207 727 0533 or by email enquiries@onduline.net for a product sample.

Onduline Building Products Ltd - Eardley House, 182–184 Campden Hill Road, Kensington, London W8 7AS

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